What it does

The travel industry can appear to be a glamorous career; the reality doesn't always live up to the propaganda! As one of the more transient industries, staff can and do move from one company to another in search of a 'better' job.

 

You know how much it costs to recruit, train and then to keep good staff. However, recruitment and training always cost more than retention. The problem is that retention is often a harder nut to crack. What do you have to do to make your staff feel they've found that perfect job?

 

If you ask most of your staff they'll probably tell you that they like dealing with people. The problem is that they spend more time dealing with the computer than they do with the client. The time it takes to input the relevant information, wait for it to be processed, get responses and then start all over again with a different possibility is all time not spent with the client.

 

With TravelBox Technology you'll find that the information that your staff really needs is
immediately available.

 

Price changes can be done quickly and globally. What used to take hours to input can be done in a few quick clicks.

• Contract compliance can be built in. Centralised loading gives you one upload with many market applications. No duplication, and errors are cut to a minimum.
• Passwords and log in details can be What TravelBox Technology does
  Happy staff = happy clients
• Managed so security is at a maximum, without inconveniencing any of the users.
  
• With a fully automated price list, TravelBox also validates all the rules. This
  gives you enormous flexibility and enables it to cater for any type of bookings, whether they are packages, shopping cart or dynamic packages.

 

These are a only a few of the things that will take the strain off your staff. Now, if your
staff aren't spending half their time negotiating the IT system, what might they be
doing with that time to help your business become even more profitable?

 

If they're able to spend more time doing the more 'interesting' part of their job - interacting with the customers to help them get exactly what they want - don't you think they might enjoy their role more?